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Help

Support

Something not working, or a question about your plan? We're happy to help.

Email us[email protected]Write from the email address you use in SeeWear so we can find your account. We'll get back to you as soon as we can.

Looking for something else? Read our Privacy Policy, Terms of Service or how to delete your account.

My try-on failed

Failed try-ons don't count toward your monthly limit — the try-on is returned to you automatically. Try again with a clear, well-lit, full-body photo and a clear photo of the item.

When do my try-ons reset?

Your try-ons reset on the 1st of every month. You can always see how many you have left in the app under Your Plan.

A store link doesn't work

Some stores block page links. Open the product photo, long-press it and choose "Copy image address", then paste that link in SeeWear instead.

How do I get the best results?

  • Use a full-body photo, standing straight, with your arms relaxed.
  • Good, even light and a plain background.
  • Only you in the photo.
  • A clear photo of the item, ideally on a plain background.

Your account and data

You can delete your account and all your data at any time. See how on the Delete account page, and read how we handle your photos in our Privacy Policy.